HR intranet pages and customer success sites can replace the wooden box in the break room. Keep it feeling low-stakes: a suggestion, not a formal ticket with an SLA.
Decide who reads it—CEO theatre is a bad default.
Edit HTML if you want optional name.
Link it from the handbook and the footer.
A monthly ‘what we heard’ note beats silence.
A suggestion box is historically anonymous paper in a staff kitchen. Digitally it is a short form for ideas that are not bugs and not fully baked feature specs: a better onboarding email, a different snack, a clearer error message. US employee-engagement programmes and UK staff forums both still use the metaphor.
If you need a tracked product enhancement, use the feature request generator. If you need a defect, use the bug form. This page is for the leftover ideas that otherwise die in passing.
The wooden box worked because it was quick. Recreate that, then decide separately whether names are required.
True anonymity is hard on a logged network. Say so. Do not pretend a named email field is anonymous.
Officevibe, Peakon, and paper boxes all exist. HTML is the intranet-friendly option you host.
SharePoint page or static internal site. Notifications to People Ops or the office manager.
Use when you need pulse surveys and anonymity guarantees with a vendor DPA.
Still useful in warehouses with shared PCs. Offer both.
Good theatre, bad archive. Log themes from this form for the next town hall.
Customer-facing suggestion pages belong on the public help centre; employee ones on the intranet. Use two forms.
UK employers should still run grievances through the official policy, not a suggestion box. US teams should not treat this as a hotline for harassment—link to the real reporting path.
Only if you remove name/email and your network does not log identity another way. Be honest on the page.
Feature request is product-shaped with a need-by. Suggestion is broader and lighter.
Do not use this form. Link to HR/legal reporting.
Not in A form on your site. Export and run a poll separately if you want.
Capture repro steps, severity, and environment from users on your site.
Let customers pitch product ideas with context, not a one-line tweet.
Collect quotes, permission to name the company, and a contact for follow-up.